Are you ready for recovery? Webinar 4

Accompanying manual 4 ‘Getting Ready for Business’, this webinar explores routes to market (with advice provided by guest speaker Tamika Higgins-Baker of Expedia); customer service and communications (including guest speaker Elton Caushi of Albanian Trip describing what makes a great customer experience and the importance of guides) and online sales and marketing (with guest speaker Bianca Young of Animal Farm & Nature Reserve sharing the business’ experience of successful digital marketing and what they’ve learned along the way).